bici bici about

Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

We charge for Shipping to to EU Countries 16,95 Euro. Orders over 150 Euro a Dispatched for FREE!!!

Which payment methods are accepted in the Online Shop?

We Accept Next Payment methods: PayPal, VISA , MasterCard, American Express and also Bank Transfers

How long will delivery take?

We are Dispatching all our orders with next Express Couriers like: FedEX, DHL and GLS. We are processing orders for 2-3 days and Delivery time may vary from 2 till 7 days!

How secure is shopping in the Online Shop? Is my data protected?

We use Encrypted SSL Connections and and payments are secured by Stripe and PayPal payments Gateways.

What exactly happens after ordering?

After ordering and items we are checking availability and as soon as the order is ready we dispatch with our couriers.

Do I receive an invoice for my order?

Yes , of course you will receive automated Invoice confirming your purchase and in case you have a company and need on company Name, please just write us to generate Invoice as you need

Send us an email