GENERAL INFORMATION


The following terms and conditions concern all contracts, deliveries and other services. Exceptions from these conditions – also on account of different general business conditions of the customer – need an explicit written confirmation. Our offers are subject to alteration and subject to confirmation. All illustrations, drawings, measures and weights contained in schedules of prices, catalogues and other media are not binding and without obligation.

An order is considered as accepted provided that it will not be refused by HIBIKE within two weeks after receiving it. The dispatch of a refusal within this period of time is sufficient, where the date of the postal stamp is relevant. All contents are presented after current knowledge and are subject to alteration. We are not responsible for errors in product information and pricing.


PRICES


All prices are subject to confirmation and do not include shipping costs from our warehouse and packaging costs. By release of a new price table, the previous one becomes invalid. All prices are displayed in Euro and include the respective value added tax(VAT).


PRICE ADJUSTMENT



If our costs rise unforeseeable between the time of contract conclusion and the delivery date due to alterations in freight rates, exchange rates, public deliveries and conditions, we are authorized to raise the price for commercial customers according to these additional costs.

 

PRODUCTS PRICES AND FEATURES


The prices of products published by BIKESHOP website cancel and replace the previous are subject to availability of products. BIKESHOP reserves the right to confirm or modify the prices of products posted on its website without notice. The technical characteristics and functions relating to the Products published by BIKESHOP through websites and / or promotional messages are those submitted by the respective manufacturers. BIKESHOP assumes no responsibility regarding the accuracy and completeness of such information. Product images are indicative and not binding. The Products are not provided in evidence. Despite BIKESHOP operators can provide information on the characteristics of the products, the customer is responsible for choosing the products ordered and the compliance and conformity with the specifications set by each manufacturer to their needs.


SHIPMENT


We choose the most favourable way of dispatch for your delivery. The delivery time occurs fundamentally as fast as possible. We reserve the right to increase the dispatching charges if a supply occurs in several parts for some technical reasons. In the case of a return, the sender bears the costs and the dispatch risk. Unstamped shipments can’t be accepted and will be sent automatically back to you. In the case of an authorized return the used postage is compensated to you.

Please consider that customs’ fees and import purchases taxes will be charged when the goods are exported to non-eu-countrys and we do not know how much this will cost you. The customs authorities in charge will be able to inform you about these charges.

RIGHT OF RETURN


You may return products within a 14-day period from receiving your order. Shipping costs within Germany are covered by us if the value of the returned products exceeds 40 EUR. Below that the customer is obliged to pay for shipping and handling. Customized products which have been made according to the customer’s wishes are excluded from their right of return.

 

 

PAYMENT


Select in the order process from the following options of payment:

PayPal
You can pay easy and safe via PayPal. Millions of customers use it for one simple reason: it’s simple. Just an email and password will get you through to checkout before you can reach for your wallet. If you don’t own an account yet, you can. Actual payment will be triggered the day the order is dispatched.

American Express
Our customers can pay by American Express credit card. After the transaction is authorized by your bank your order will be shipped as soon as possible. Actual payment will be triggered the day the order is dispatched.

MasterCard
Our customers can pay by Mastercard credit cards. After the transaction is authorized by
your bank your order will be shipped as soon as possible. Actual payment will be triggered the day the order is dispatched.

Visa Card
Our customers can pay by VISA and credit cards. After the transaction is authorized by your bank your order will be shipped as soon as possible. Actual payment will be triggered the day the order is dispatched.

Invoice
With the placing of your order you will receive an invoice from us indicating the payment terms and Bank Details. You may pay this invoice by bank transfer within the specified payment deadline. Payment by invoice is not available to new customers.

PRIVACY


Personal data is collected for the purpose of registering the customer and provide him with the procedures for the execution of the contract and the necessary communications; these data are processed electronically in compliance with law. We use and save your data in accordance with the “GDPR” and only if this is necessary to process your order correctly. If necessary, the required data will be forwarded to service providers for this reason. All individual-related data will of course be treated strictly confidentially.
According to our terms and conditions, the display of our products in our online shop does not represent a legally binding offer; instead it is a non binding online-catalog.
By clicking on the button “finalizing order with binding payment duty” you are placing a binding order of all goods in your shopping basket. The order confirmation is sent out immediately after placing your order, but does not constitute a contract acceptance. We can accept your order by sending out a contract note per E-mail or by sending out the goods within 5 days


RESPONSIBILITY


Rights to compensation because of delay, impossibility of service, injury to contractual and legal duties are impossible, as far as the damage was not caused by negligent or deliberate actions. Our liability, professional mounting presupposed, is limited to the height of the contracted price.


FINAL REGULATION /OBLIGATIONS


These general conditions can be updated or changed at any time by BIKE SHOP simply publishing them on www.bikeshop.com. The consumer agrees and undertakes to take note of the conditions of sale whenever completes a purchase. It is strictly prohibited to enter false data, and / or invented, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; data details and e-mail address must be the only real personal data and not some other person or invented. The Customer indemnifies bikeshop from any liability arising from the tax records incorrect because of errors in the data supplied by the customer, the Client being solely responsible for the correctness of the entry.